Ocean Software collects the following data:
Personal identification information (Name, email address, phone number, etc.)
The IP address you are using when visiting our website
You directly provide Ocean Software with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback via email.
Apply for a role with Ocean
Ocean Software may also receive your data indirectly from the following sources:
Sales data providers.
Through 3rd party sites such as LinkedIn
Ocean Software collects your data so that we can:
Manage your account.
Email you about products and services we think you might like.
Keep you informed on changes to Products and Services
Assess you for a role you may have applied for
Ocean Software securely stores your data in Salesforce (Secured through Salesforce standard security) and our Office 365 suite (SharePoint and Outlook Exchange) located in Australia and secured through Office 365 security including two factor authentications on all accounts.
Ocean Software would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Ocean Software from contacting you for marketing purposes or giving your data to other members of the Ocean Software Group.
If you no longer wish to be contacted for marketing purposes, please email Marketing@ocean.com.au
Ocean Software would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Ocean Software for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Ocean Software correct any information you believe is inaccurate. You also have the right to request Ocean Software to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Ocean Software erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Ocean Software restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Ocean Software’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Ocean Software transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +61 3 8614 7200
Or write to us: Ocean Software, Level 40, 120 Collins Street, Melbourne Victoria, 3000, Australia
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Ocean Software uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Ocean Software uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ocean Software sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Email us at: Help@ocean.com.au
Call us: +61 3 8614 7200
Or write to us at: Ocean Software, Level 40, 120 Collins Street, Melbourne Victoria, 3000, Australia
Should you wish to report a complaint or if you feel that Ocean Software has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner